Service Support Administrator

Management PlaneEntraOps · EAMOther

Dado verificado em 30/06/2026 · Fonte

Role Actions

Control Plane

Management Plane

User Access

Template ID

f023fd81-a637-4b56-95fd-791ac0226033

Categoria

Other

EAM Tier

Management Plane (Tier 1)

Enterprise Access Model: Management Plane

Funcoes de gestao de TI enterprise-wide. Alto impacto, mas sem controle total do tenant.

Esta role é classificada como Management Plane porque todas as suas 6 ações são desse tier.

6 Management Plane

Descrição

Can read service health information and manage support tickets.

Role Definition (JSON)

{
  "@odata.type": "#microsoft.graph.unifiedRoleDefinition",
  "id": "f023fd81-a637-4b56-95fd-791ac0226033",
  "displayName": "Service Support Administrator",
  "description": "Can read service health information and manage support tickets.",
  "isBuiltIn": true,
  "isEnabled": true,
  "isPrivileged": false,
  "rolePermissions": [
    {
      "allowedResourceActions": [
        "microsoft.azure.serviceHealth/allEntities/allTasks",

Permissões completas

Todas as 6 role actions desta role, classificadas por tier do EAM.

Role Action	Categoria	Tier
`microsoft.azure.serviceHealth/allEntities/allTasks`	Support and Service Health	Tier 1
`microsoft.azure.supportTickets/allEntities/allTasks`	Support and Service Health	Tier 1
`microsoft.office365.network/performance/allProperties/read`	Microsoft 365 Support Operations	Tier 1
`microsoft.office365.serviceHealth/allEntities/allTasks`	Microsoft 365 Support Operations	Tier 1
`microsoft.office365.supportTickets/allEntities/allTasks`	Microsoft 365 Support Operations	Tier 1
`microsoft.office365.webPortal/allEntities/standard/read`	Microsoft 365 Support Operations	Tier 1

6 de 6 role actions

PowerShell

Get-MgRoleManagementDirectoryRoleDefinition `
  -UnifiedRoleDefinitionId "f023fd81-a637-4b56-95fd-791ac0226033"

Microsoft Graph

GET https://graph.microsoft.com/v1.0/
  roleManagement/directory/
  roleDefinitions/f023fd81-a637-4b56-95fd-791ac0226033

Ver a documentação oficial na Microsoft Learn

Roles relacionadas

Microsoft Hardware Warranty Administrator

Tier 1Other

Microsoft Hardware Warranty Specialist

Tier 1Other

User Experience Success Manager

Tier 1Other

Application Developer

Tier 1Application

Attack Payload Author

Tier 1Security